Balancing Solutions for Manufacturing Excellence

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Customer Service

The Hines Service Department is here to answer your questions. Whether you need general help with your balancing concerns, or specific asnwers to technical questions, we're here to help. Also, since we build your balancing machines right here in Ann Arbor, we can supply you with any parts that you may need to enhance your system.

Online Support

Telephone Support

  • Problem Solving via trouble-shooting techniques
  • Set-up guidance
  • Operating procedure guidance

Spare Parts

  • 80% available immediately upon request
  • Over Night Delivery in US, and Expedited International Delivery
  • Large orders shipped within 10 working days

On-site Service

  • Rapid response
  • Highly trained Technicians
  • Parts needed on-hand or readily available
  • Training for operators
  • Training for maintenance staff

Calibration and Certification


  • Upgrades to latest computer systems, electrical systems, and mechanics
  • Available on all makes and models of balancing machine manufacturers

Technical Publications

  • Operators Manuals
  • Maintenance Manuals
  • Scale, Motor, and Specialty Manuals

Hines Customer Service Representative
Request More Information

  • Call Hines

    +1 (734) 769-6627

  • Click here to make an online request for Information red right triangle bullet

Customer Recommendation

"I just wanted to let you know that we really appreciated Tracy's service, yesterday. He came in on time, got the job done quickly and professionally, and answered any questions we asked during the calibration. He also provided us with some good training about the balancers' capabilities and how best to set our parts up, and also what not to do on the balancers. He covered all the areas we wanted to cover, and was able to thoroughly answer questions that came up during the session."

Tracy Hockenhull
Systemair Manufacturing, Inc.